Exchange Program Help

Exchange Program Info

Community Service requirements related to the Lubbock Exchange Program are currently on hold due to the various Stay Home/ Work Safe / Stay Safe regulations and recommendations around the state and county as a response to the COVID-19 pandemic. We will update you as the situation changes and further information is available.

Answers to most questions about the Exchange Program can be found by reading the letter that you received from PDS. If you still have questions about the Exchange Program after reading the letter, please email us at:

Email Subject line MUST include:
Exchange Program - Your First and Last name
Subject: Exchange Program - John Smith

Email to Jennifer at :

Or call her at: 1-800-775-3220 Ext. 4

Due to heavy call volume, you may be required to leave a message with your full name and telephone number. Your call will be returned within 72 hours. However, your message must include a working phone number and have voice mail available for us to leave you a message in case you miss our call.

Thank you for your patience.

Fax to 1-800-737-4803 (no extension) Note: Our intro greeting will play until it detects that the call is from a fax machine and will then accept your fax.